C H E C K - I N P R O C E D U R E
- Attention: Low-emission zone Ghent from 01.01.20prior, mandatory registration on www.lez2020.gent for all cars with a foreign license plate under penalty of € 150 fine through an automatic camera system. The hotel disclaims any responsibility.
- We are doing our best to have your room ready ASAP and most likely by 15:00 hrs. In case of an early arrival usually any reserved parking spaces are likely to be available; possible, but not certainly, also your room.
- You must check-in before 23:00 hrs, unless you have contacted us for a special arrangement.
- When you have reserved a parking space, please check-in BEFORE parking.
- Check-out is possible from 07:30 hrs on weekdays and from 08:00 hrs on holidays and during the weekend.
DIRECT BOOKING = GUARANTEED THE BEST PRICE !
C A N C E L L A T I O N A N D P A Y M E N T P O L I C Y
Standard cancellation policy: for reservations "FREE cancellation up to 2 days before the arrival date"
- No deposit will be charged.
- If cancelled up to 2 days before date of arrival, no fee will be charged.
- If cancelled later, the first night will be charged.
- In case of no-show, the total price of the reservation will be charged.
Special cancellation policy for "Non Refundable" reservations
- The total price of the reservation may be charged anytime after booking and is non-refundable.
- Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.
standard cancellation policy for group*-reservations
- Between 7 and 0 day(s) before arrival: 100%
- Between 21 and 8 Days before arrival: 50 %
- More than 3 weeks before arrival: 15,00 EUR /room and min. 50 EUR
(*) groups = Every booking of 3 or more rooms
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