Canceling according to UVH:
If a reservation for only hotel accommodation is made, either with or without breakfast, for a one or more Individuals then the following applies to the Cancellation of this reservation. a. In case of Cancellation more than 1 month before the Commencement Date, the Customer is not obliged to pay any money to Hotel Establishment. b. In case of Cancellation more than 14 days before the Commencement Date, the Customer is obliged to pay 15% of the Reservation Value to the Hotel Establishment. c. In case of Cancellation more than 7 days beforethe Commencement Date, the Customer is obliged to pay 35% of the Reservation Value to the Hotel Establishment. d. In case of Cancellation more than 3 days beforethe Commencement Date, the Customer is obliged to pay 60% of the Reservation Value to the Hotel Establishment. e. In case of Cancellation more than 24 hours before the Commencement Date, the Customer is obliged to pay 85% of the Reservation Value to the Hotel Establishment. f. In case of Cancellation 24 hours or less before the Commencement Date, the Customer is obliged to pay 100% of the Reservation Value to the Hotel Establishment.
For a non-refundable reservation, cancellation is not possible. The entire amount will be debited from your account.
In case of no-show, all nights will be charged.
Arrivals after 17.00 must be clearly indicated.
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