TEMPORARY CANCELLATION CONDITIONS BECAUSE OF CORONA
You can cancel all individual reservations made after April 1, 2020 via our own website, by email or by telephone directly at our hotel, at any time, free of charge. This applies to all individual reservations until December 31, 2020. Standard no-show conditions remain intact
STANDARD CANCELLATION CONDITIONS FOR INDIVIDUAL RESERVATIONS FROM 2021
Your reservation can be cancelled free of charge until 24 hours before arrival (15h, local time).If you need to cancel less than 24 hours prior to arrival (local time, 15h) the first night will be charged.In case of a cancellation on the day of arrival, we will be forced to charge you for the first night.In case of no-show we will be forced to charge you for the entire stay.
Your credit card only serves to guarantee the reservation. On the spot you can pay cash or with a credit card. A pre-authorization can be performed. If the pre-authorization fails, we are forced to cancel your reservation.