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CANCELLATION CONDITIONS FOR INDIVIDUAL RESERVATIONS:
Your reservation can be cancelled free of charge until 24 hours before arrival (15h, local time).If you need to cancel less than 24 hours prior to arrival (local time, 15h) the first night will be charged.In case of a cancellation on the day of arrival, we will be forced to charge you for the first night.In case of no-show we will be forced to charge you for the entire stay.
SETTLEMENT & GUARANTEE:
You can settle your stay at the hotel in cash or with a debit / credit card (Maestro, Visa, Mastercard or American Express).Please note that a pre-authorization is performed 5 days prior to arrival to check the validity of the provided credit card. A pre-authorization is a validity check to reserve a certain amount that guarantees the reservation. This amount corresponds to the total cost of your reservation. When the pre-authorization fails, we will be forced to cancel your reservation.
SPECIAL CONDITIONS – CANCELLATION CONDITONS FOR GROUPS:
When booking ≥ 5 Nights or ≥ 5 Rooms or > 1500 EUR stricter conditions may apply. These conditions will depend on several factors, f.ex. the period. The hotel will contact you directly and will send you the applicable conditions, in order to receive your agreement per return.
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