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Check in Check-in possible between 0:00 and 23:45.

Booking conditions

PLEASE READ OUR BOOKING AND CANCELLATION CONDITIONS! RESERVATIONS INCLUDE ACCEPTANCE OF OUR BOOKING AND CANCELLATION CONDITIONS!

BOOKING AND CANCELLATION CONDITIONS

To secure your booking we need a valid credit card number and expiry date. At the time of confirming the reservations we charge a 30% deposit of the total cost of your accommodation. The balance would then be charged six weeks prior to arrival. Should the arrival day be less than 6 weeks away the full amount would be charged on confirmation.

Booking by bank transfer:

A bank transfer of full payment is required to confirm your reservation

e-mail a copy of the bank transfer in 24 Hours to info@clubtorso.com.

Club Torso reserves the right to refuse the reservation which have not been confirmed in 25 Hours.

Cancellation

More than 30 days before arrival: charge the first two nights

Between 30 and 22 days before arrival   50 %
Between 21 and 16 days before arrival   75 %

15 days or less before arrival and in case of “no show”: 100%

* The cancellation costs will never be higher than the total amount of the reservation

No exception to the cancellation costs will be granted. We advise you to take out a cancellation insurance. We highly recommend you to take out a cancellation insurance which also covers natural disasters, transport strikes etc..

We will always take care of your preference and/or request. However, a request cannot be guaranteed, a request always depends on the availability. We never give guarantees for special bungalow numbers.

PRIVACIDAD CONTENIDO EMAIL

La información contenida en este mensaje y/o archivo(s) adjunto(s) es confidencial/privilegiada y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Su contenido no constituye un compromiso para Club Torso. salvo ratificación escrita por ambas partes. Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

The contents of this email and/or files attached to it are confidential/privileged and are for the sole use of the intended recipient(s). Its contents do not imply a compromise for Club Torso, unless written consent is given by both parties. If you read this message and you are not the intended recipient, employee or agent in charge of delivering the said message to its intended recipient, or if you have received this message by mistake, we inform you that any unauthorized dissemination, disclosure or distribution of this email is strictly prohibited and may be illegal. If you are not the intended recipient, please notify us immediately and return the original message to the address mentioned above.

PROTECCIÓN DE DATOS

En cumplimiento de la Ley de Servicios de la Sociedad de la Información y de Correo Electrónico y, de la Ley Orgánica sobre Protección de Datos, le comunicamos que su dirección de correo electrónico forma parte de un fichero automatizado con la finalidad de mantener relaciones profesionales y/o comerciales. Si lo desea puede ejercer sus derechos de acceso, rectificación, oposición y cancelación de sus datos, o si no desea recibir más correos electrónicos de carácter comercial, dirigiéndose por escrito a Club Torso - Star Resorts Canarias sl. REF : Protección de Datos, con domicilio en Subida Avenida del barranco 73 35100 El Tablero o al correo electrónico info@clubtorso.com.

In compliance with the provisions of both the Law on Information Society Services and Email Messages and the Organic Law on Data Protection, we inform you that your email address is incorporated in an automated database with the aim of maintaining professional and/or commercial relationships. If you so wish, you can exercise your right to access, edit, delete and cancel your data, or if you do not longer wish to receive emails of a commercial nature, either by writing to Club Torso - Star Resorts Canaria sl REF: Protección de Datos, domiciled in Subida avenida. del Barranco 73 35100 El Tablero or by email to info@clubtorso.com.


Payment methods

 Accepted credit cards

 Wire transfer

Internet internet services
Food & drinks bar, free breakfast buffet
Services luggage storage, safe deposit box, airport shuttle, bicycle rent, dry cleaning, laundry, room-service, tour desk
General swimming pool, design hotel, garden, terrace, clothes horse
Activities game room, jacuzzi, library, massage, beach