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Curacao Luxury Holiday Rentals is a unique luxury holiday organisation on the colourfully beautiful Caribbean island Curacao.
We offer carefree holidays in our luxury holiday apartments and vacation villas. Emphasis is placed on creating the ‘home away from home’ feeling in unique and comfortable living environments.
Relaxation, comfort and privacy are key, while our team is always ready to help our guests with any wishes they might have.
All our holiday villa’s and apartments are located in the gated Curacao Ocean Resort, here our guests can enjoy the private beach and pool, and the resort is located next to the fun area Mambo beach.
Book direct through our website with 5% discount.
Need extra help? Contact us at: [email protected]
Check in | Check-in possible from 15:00. |
Check out | Check-out possible until 12:00. |
Booking terms & conditions |
Terms & Conditions Curacao Luxury Holiday Rentals
1. Acceptance of Terms & Conditions
1.1 All bookings accepted by Curacao Luxury Holiday Rentals* are subject to these terms and conditions, which are to be accepted by the Guest (you being the tenant or the person for whom the apartment/villa is rented by for example your company) and other parties involved staying in the apartments/villas of Curacao Luxury Holiday Rentals (your company). The Guest means the tenant and his company. When you make a booking with Curacao Luxury Holiday Rentals and/or stay in one of the apartments/villas of Curacao Luxury Holiday Rentals you agree with these general conditions.
* Curacao Luxury Holiday Rentals is the trade name of A.C. Real Estate B.V.
2. Payment
2.2. Standard rates are based on an occupancy of the maximum number of guest per unit and a minimum stay of 5 nights. Children 0 – 2 years are free, including cot and high chair.
2.3 Upon arrival at the apartment/villa a security deposit is to be paid where the amount depends on the duration of stay. This security deposit must be paid during check-in. The security deposit is as follows:
This amount will be reimbursed at check-out if there is no damage to the villa.
2.4 Before arrival a down payment will be required. A down payment of 50% of the total amount is payable within 48 hours after the booking has been confirmed by bank transfer to the bank account of Curacao Luxury Holiday Rentals. The remaining 50% of the total down payment is payable by bank transfer two weeks before arrival. You will not receive the keys of the apartment/villa if the whole amount is not paid.
2.5 In case of bookings of more than 1 month, it is possible to pay the rent per month whereby the first month has to be paid in accordance with article 2.4 of these terms and conditions. The second month and further then have to be paid prior to the first of that month.
2.6 In case of a last minute booking (48 hours prior to arrival date) the full payment has to be made directly after the booking confirmation.
2.7 Curacao Luxury Holiday Rentals can also email you a payment link for credit card payment for VISA and MasterCard if you inform us via email if you wish to pay be credit card. Curacao Luxury Holiday Rentals only accepts credit cards with 3D security, it’s an extra security program which is offered by the cards under the names: Verified by Visa or Mastercard SecureCode.
3. Services
3.3 It is possible to opt for additional cleaning.
4. Facilities
5. Cancellation
5.3 In the case of cancellation from 14 days to 8 days before arrival, 50% of the total cost will be refunded or the Guest can request a voucher, for a stay at a later date, worth the full amount paid to Curacao Luxury Holiday Rentals.
5.4 In case of cancellation from 7 days before arrival, 25 % of the total cost will be refunded or the Guest can request a voucher, for a stay at a later date, worth the full amount paid to Curacao Luxury Holiday Rentals.
5.4 In case of a no show 100 % of the costs will be charged.
5.6 Articles 5.1 – 5.5 do not apply if the booking is made against non-refundable rates which will be stated explicitly when making the booking.
5.7 Retreats and packages may have different cancellation policies, which will be stipulated on the booking page of the package or retreat.
5.8 Once a booking is made with the voucher provided under the paragraphs 5.2 - 5.4, such booking cannot be postponed any more.
5.9 The foregoing paragraphs of this article will not apply if due to Covid 19-related measurements of the Government of the Guest’s (and/or his company’s) country of residence and/or the Government of Curacao, it will not be possible for the Guest and/or Curacao Luxury Holiday Rentals to meet the obligations in relation to the Guest’s booking. In such case a voucher will be provided by Curacao Luxury Holiday Rentals to the Guest.
5.10 Such voucher will also be provided to the Guest if the Guest is prevented from meeting the obligations of his booking due to a positive Covid test of him and/or any member of his company.
5.11 The voucher provided will be the amount already paid by the Guest on the booking as stated in article 2.4 of these Terms and Conditions.
5.12 The cancellation policy as stated in the paragraphs 5.1 – 5.4 of this article does not apply to this voucher.
5.13 If it will not be possible for the Guest to use the voucher within a year due to lack of capacity from the side of Curacao Luxury Holiday Rentals, parties will mutually agree upon an alternative booking date after this year period.
6. Early departure
6.1 In case of bookings of 29 nights or less, early departures involve costs. When the Guest decides to leave prior to the end date mentioned in the original reservation, the total rental amount will be charged and the reservation will be ended on the confirmed new departure date.
7. Damage to the apartment/villa or its contents
7.3 In the case of normal checking out of the apartment/villa and / or its contents, Curacao Luxury Holiday Rentals will return the security deposit.
7.8 It is strictly forbidden for the Guest to change the furniture and/or utensils and/or to remove the furniture and/or utensils from the apartment/villa.
7.9 Curacao Luxury Holiday Rentals declines all responsibility for loss of and/or damage to the Guest’s properties in case of (but not limited to) fire and/or theft.
8. (Number of) occupants
9. Modification of bookings
9.2 Curacao Luxury Holiday Rentals offers the Guest the opportunity to extend his stay before accepting new bookings. In this respect the Guest will have to notify Curacao Luxury Holiday Rentals in writing at least 14 days prior to the end date of his original booking.
9.5 In case a modification is made less than 14 nights before the start date of your booking, resulting in vacancy, costs for the Guest might occur. Curacao Luxury Holiday Rentals shall endeavour to rent out the property again for the concerning vacant rental period. If Curacao Luxury Holiday Rentals succeeds in (partially) doing so, the rental fee for number of nights rented out again during the previously booked period, shall be refunded. Please note that Curacao Luxury Holiday Rentals will give priority to renting out other vacant properties.
10. Check-in & check-out policy
10.2 The Guest vacating the apartment/villa beyond the time agreed upon will be charged a full day’s rental fee, equal to the applicable nightly rate on the day the apartment/villa is agreed upon to be vacated.
11. Fair Use
11.1 The Guest will use the apartment/villa and the common areas (like hall, garden, stairs etc.) in a correct manner. He will not use the apartment/villa for running any commercial business including but not limited to (illegal) prostitution.
11.5 Pets are not allowed in the apartments/villas of Curacao Luxury Holiday Rentals. When the guests bring pets into the apartment/villa and/or the common areas, Curacao Luxury Holiday Rentals will remain the right to end the stay immediately and charge a USD 200,- fine.
11.6 It is strictly forbidden for the Guest to sublease the apartment/villa to third parties.
12. Insurance
12.1 Renting an apartment/villa at Curacao Luxury Holiday Rentals does not include any kind of insurance. Curacao Luxury Holiday Rentals therefore recommends its guests to provide themselves with travel – and health insurances.
13. Force Majeure
13.2 Curacao Luxury Holiday Rentals is not liable for nuisance caused by construction, by third parties or for work on public roads.
14. Modification of Curacao Luxury Holiday Rentals & Conditions
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Payment methods |
Ogone Wire transfer |
Internet | Free internet, Free WIFI |
Parking | Free parking |
Food & drinks | Free coffee & tea, Oven, Senseo, Toaster |
Services | Luggage storage, Safe deposit box, Car rental |
General | Swimming pool, Air conditioning, Non-smoking rooms, Design Hotel, Garden, Gay friendly, Terrace, Dryer, Clothes horse, Private Beach, Fully equipped kitchen, Located in gated resort |
Activities | BBQ facilities, Casino, Diving, Fishing, Fitness Center, Jacuzzi, Massage, Sauna, Snorkeling, Spa & Wellness Centre, Walking, Souvenirs/GiftShop, Beach, Shopping Center, Sightseeing, Restaurants and bars nearby |