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Dialoog Banyuwangi is a resort hotel with a unique union of modern design and traditional Javanese culture, displayed in each of its 116 deluxe rooms and suites, and throughout the property. Built on an area of more than 15,000 sqm, the hotel features traditional Indonesian and Banyuwangi fabrics and artwork that reflect the unique culture of its location. Dining, leisure and wellness facilities ensure a comfortable retreat as guests fully indulge in the attractions of the destination.

Check in Check-in possible between 14:00 and 23:45.
Check out Check-out possible between 0:00 and 12:00.

Booking terms & conditions

By proceeding with this booking, I agree to Dialoog’s terms & conditions and data privacy & security policy of PT. Mitra Banyuwangi Selaras, operating as Dialoog Banyuwangi, with registered address at Jalan Yos Sudarso, Klatak, Banyuwangi 68421, company registration number : 556/AK.H-0046/TDUP/429.112/2018 and Tax ID number : 31.814.325.2-627.000

The applicable governing law is that of Indonesia.

 

TERMS & CONDITIONS

 

All prices are subject to 10% service charge and additional 10% government tax.

 

CHECK-IN & CHECK-OUT TIME

 

Check in Time is 02:00 PM and check out time is 12:00 noon. Advance requests for late checkout can only be confirmed prior to arrival by the payment of an additional nights’ accommodation at the contracted rate. Late check outs while in Dialoog is subject to availability on the evening prior to departure, late check out until 03:00 PM will be charged 50% of the Best Available rate of the category occupied, check out after 06:00 PM will be charged 100% of the Best Available rate.

 

EXTRA BED POLICY

Sofa bed is available only at Suite room at an extra charge (including breakfast) and is limited to a maximum of one sofa bed per suite.

 

CANCELLATION POLICY

  • A cancellation fee equivalent to one night of the room charge for each room cancelled less than 24 hours prior to arrival
  • Except where deposits have been duly paid in accordance with the above, Dialoog reserves the right to release all rooms if the requirements herein stated are not fully met within the time limit stated
  • Dialoog reserves the right not to allow changes in dates of reservations and guests' name with an original booking confirmed
  • All deposits made for reservations are non-refundable and non-negotiable if cut off periods or cancellation notices are not observed
  • Please note that cancellations will not be accepted until Dialoog has confirmed them via written confirmation or the reservation portal

 

NO-SHOWS POLICY

  • A no-show fee equivalent to one night will be charged for each room whereby booking will be cancelled immediately

 

REFUND POLICY

  • For promotions and packages booking are non-refundable if you cancel. 
  • For bookings which are refundable, you may be eligible for either a partial or full refund if you change or cancel.
  • If your booking is eligible for a refund, we usually process the refund within 24 hours.
  • After we process your refund, it may take up to 7 days for your financial institution to post the credit to your account, and up to 2 billing cycles for that credit to show on your statement.
  • Once we initiate your refund, we will email you a refund receipt with details regarding the refund amount, how, and when you'll get your refund.
  • In general, you will be refunded in the same form of payment and currency you used when booking.
  • Please check the rules and restrictions in your booking for refund details prior to initiating a change or cancellation

Payment methods

 Accepted credit cards

Internet Internet services, Free internet, Free WIFI
Parking Free parking, Parking
Food & drinks Restaurant, Bar, Breakfast buffet
Services 24-hours front desk, Luggage storage, Fax/photocopying, Safe deposit box, Babysitting/Child Services, Bicycle rent, Car rental, Ironing Service, Laundry, Room-service
General Swimming pool, Non-smoking rooms, Elevator, Design Hotel, Terrace, Meeting/Banquet Facilities, Panoramic view, Dryer
Activities Biking, Cycling, Diving, Fishing, Fitness Center, Massage, Snorkeling, Spa & Wellness Centre, Walking, Beach, Sightseeing