Hereby conditions and cancellation policy.The applied amounts en percentages are to be paid by the guest.
Edville has 2 locations: Edville Studio (Studios in Ghent) and Edville Home (holiday house for 32 persons in Melle).
Separate cancellation conditions apply for each location.
General conditions and policy for Edville Studio and Flexible Living:
- When you book on our website this reservation is final.
- You will receive a contract after reservation.
- The contracts are split up into contracts of 1 month, 3 months or 9 months.
- You must return the contract signed within 24 hours + a copy of your identity card details is required.
- You can read the general terms and conditions on the following links:
- The accommodation reserves the right to move your reservation to a similar studio and/or to cancel the reservation unilaterally.
- Visa or mastercard payments are subject to a surcharge of 3%.
Annulation conditions and policy for Edville Home:
- Guests can cancel free of charge up to 14 days prior to arrival.
- The guest pays the total price of the reservation 48 hours after making the reservation by bank transfer.
- Guests may move or modify their reservation free of charge up to 14 days prior to arrival.
- The guest pays 100% of the total price when the cancellation conditions have expired.
- The guest may receive a voucher worth 80% of the total price if the cancellation conditions have expired under the following conditions:
- Lockdown in the guest's home country or in Belgium due to COVID
- Extension of COVID's quarantine rules after the reservation has been made.