A valid credit card is required to confirm the reservation, with available funds for the pre-authorization procedure in the amount of 100% of the reservation value 30 days before arrival.In case the guest does not have a credit card, the guarantee is made with 100% advance payment of the full amount no later than 3 days after the reservation.

In case the guest cancels the already confirmed reservation, does not come on the agreed day or leaves early, the following cancellation conditions apply:

- Up to 30 days before arrival - cancellation is free of charge.
-30 days or less before arrival - we charge the cancellation 50% of the total reservation price.

- In case of a last minute reservation the cancellation is free of charge till incl.6 days before arrival; in case of cancellation 5 or less days before arrival reservation will be charged with 100% of the total price.
- In case of a non-refundable reservation you will be charged with 100% of the total price. No refunds.

- In case of no-show, the total amount of the reservation will be charged.

- Cancellation in case of illness (COVID-19, mandatory guest quarantine, positive test, other illnesses) or bad weather:

Our cancellation policy does not cover your illnesses (COVID, fractures, ...) and bad weather conditionswhich means that the classic cancellation rules listed above apply. Due to these cancellation conditions, we suggest a travel health insurance in case of cancellation (Coris insurance company).

- Cancellation in case of complete closure of the state / municipal border and hotel closure (eg due to epidemic, state measures), when we cannot offer you accommodation, we offer the guest:

1. 100% refund or
2. postponement of the date of the reservation (to the period determined by the hotel when such a situation occurs)

Before arriving, guests are asked to check the website of the Government of the Republic of Slovenia (https://www.gov.si/teme/koronavirus-sars-cov-2/), which defines the current conditions for staying in a hotel. You can find all the current rules in the Restrictions on the sale of goods and services tab (PCT condition, age restrictions for the PCT condition, wearing masks, etc.).

TOURIST TAX:

- adults: 2.00 EUR per person per day
- children from 7 to 18 years: EUR 1.00 per person per day

Payment upon arrival is possible:

1. with cash in Euros as stated in your booking confirmation

2. by credit card (Visa, Mastercard) or Maestro card, charged according to the valid exchange rate.

Check-in: 14.00−23.30

(in case of self entry in the hotel using the entry code, the chech in is done next morning between 8.00-10.00 at the reception)*

Check-out: until 10.00

* Please announce your early or late arrival when confirming your reservation, otherwise we will not be able to provide you with an accommodation reservation. In case of later arrival we will send you further instructions. In case of early arrival we will provide you with safe storage of your luggage until the time when your room is ready.

Breakfast is from 08:00 until 10:00.

Breakfast is included in the room rate. In the apartment, breakfast is possible at an additional cost. Prior notice is required. If you want breakfast before the announced time, let us know a day before - during the breakfast time and we will prepare a breakfast package and leave it in your room.

In the parking lot behind the hotel we have 2 parking spaces that cannot be booked in advance. Other parking spaces are on public parking close by. Parking spaces are payable according to the hotels and municipals price list.

An extra bed or baby cot is not available in any room. We offer bed railings for free.

Sauna is possible at an additional cost. Prior notice is required at the reception during the morning hours.

Pets are not allowed.