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Check in Check-in possible from 00:00.
Check out Check-out possible until 10:00.

Booking terms & conditions

STANDARD RATES

Booking conditions
Booking guarantee with credit card.
50% advance withdrawal 30 days prior arrival, balance payable at the riad

Cancellation conditions
The guest can cancel free of charge until 30 days before arrival.
The guest will be charged 50% of the total price if they cancel between 30 to 15 days before arrival.
The guest will be charged the total price if they cancel between 7 days prior arrival and the arrival day or in case of no-show.

 

NON-REFUNDABLE RATES

Booking conditions
Full payment at booking time

PROMOTIONAL RATES
Booking and cancellation conditions might differ for promotional rate plans, please do refer to the particular conditions indicated at booking time.

SPECIAL CANCELATION CONDITIONS DURING COVID TIME
If the cancellation occurring at the last minute is due to a change related to:

  • closure of borders by the government (Morocco or your country)
  • change of flight plan or cancellation of flight by the airline
  • proven situation related to COVID (positive test, quarantine, etc.)

any payment of a deposit will be considered valid for a future direct reservation.

 

 

 

 

Payment methods

 Accepted credit cards

Standard rates Booking conditions: Booking guarantee with credit card. 50% advance withdrawal 14 days prior arrival, balance payable at the riad. Cancellation conditions: Until the 14 days prior arrival date free cancellation. Between 14 days to 7 days prior arrival date 50% of the room price for the entire stay. Within 7 days prior arrival date 100% of the room price for the entire stay.
Super Flexible Rates Booking conditions: Booking guarantee with credit card. 50% advance withdrawal 72 hours prior arrival, balance payable at the riad. Cancellation conditions: Until the 72 hours prior arrival date free cancellation. Within 72 hours prior arrival date 100% of the room price for the entire stay.
Non-refundable rates Booking conditions: Full payment at booking time Cancellation conditions: none If the cancellation occurring at the last minute is due to a change related to: - closure of borders by the government (Morocco or your country) - change of flight plan or cancellation of flight by the airline - proven situation related to COVID (positive test, quarantine, etc.) any payment will be considered valid for a future reservation.
Check-in and Check-out Check in: from 14.00 Check-out: till 10.00 If you wish and earlier check-in or later check-out we might accommodate it, if possible. Thanks for letting us know in advance. Don't forget to travel with a valid passport (6 months validity after your trip). Identity cards are no longer accepted to enter Morocco.
Internet Free WIFI
Food & drinks Restaurant, Free breakfast
Services 24-hours front desk, Luggage storage, Safe
General Swimming pool, Non-smoking rooms, Family rooms, Allergy free Room available, Design Hotel, Terrace, City centre, Museum Area
Activities Golfcourse (within 3km), Hammam, Library, Massage, Spa & Wellness Centre, Restaurants and bars