(Cancellation) conditions Stadshotel Doesburg

The Uniform Conditions for the Hotel and Catering Industry (UCHCI) apply to reservations at the Stadshotel Doesburg.

In case of cancellation we can charge below costs:

Individuals

If a reservation was made exclusively for one or more individuals then the following percentages of the reservation value, which must be paid by the customer to the hospitality business, are applicable to cancellation (unless stipulated otherwise in writing). In case of cancellation:

More than 14 days before the start date: 0 %

More than 7 days before the start date: 35 %

More than 24 hours before the start date: 60 %

24 hours or less before the start date: 100 %

Groups

If a reservation was made exclusively for accommodation, whether or not with breakfast included, for a group (10 or more guests) then the following applies to cancellation of the said reservation (unless stipulated otherwise in writing). In case of cancellation before the time that the first hospitality service shall need to be provided in pursuance of the hospitality agreement, hereinafter referred to as: the “start date”, the customer shall be required to pay the following percentages of the reservation value, which must be paid by the customer to the hospitality business in case of cancellation:

More than 3 months before the start date: 0 %

More than 2 months before the start date: 15 %

More than 1 month before the start date: 35 %

More than 14 days before the start date: 60 %

More than 7 days before the start date: 85 %

7 days or less before the start date: 100 %