Guest who need to cancel a booking should contact us as soon as possible. Deposits or pre-authorizations already paid/blocked are only returned in accordance with the following conditions;

Cancellation made 48hrs or more in advance of arrival date = Full deposit refund

Cancellation made 48hrs or less of arrival date = Penalty equal to 100% of the first night

Non refundable reservations = no refund

Non-arrival guests, who are unable to attend or fail to attend for whatever reason forfeit their deposit paid and the full amount of the first night will be due. Any non-arrival (no-show) is subject to a penalty fee equal to 100% of the first night. All arrivals should be done before 11:59 PM. Any booking without arrival before 11:59 PM will be considered as a no-show and will be cancelled with application of the penalty fee.

In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.

The hotel reserves the right to cancel any unguaranteed booking without any further consequences. See 1.Terms of Booking / Booking Deposit / Payment