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The Aparthotel Castelnou offers spacious accommodation and a good breakfast in the morning. Enjoy the quiet location of this hotel at only 10 minutes from the historic centre. The rooms and apartments are well-kept and have air-conditioning and a private bathroom. There are tea and coffee making facilities so you can enjoy a cup whenever you like. The apartments consist of a living-room with sitting-area, a kitchenette and a separate bedroom. The hotel has its own restaurant that offers different meals and good vegetarian options. From Aparthotel Castelnou, you can easily use the good public transport facilities to other parts of the city and the city centre.
Check in Check-in possible between 11:00 and 23:00.
Check out Check-out possible between 8:00 and 12:00.

Booking terms & conditions

C A N C E L L A T I O N   P O L I C Y

for cancellable reservations:

  • During the reservation process, we kindly ask you to provide a credit card guarantee for the amount indicated.
  • Your reservation can be cancelled/modified free of charge up to 48 hours prior to the arrival date.
  • If you cancel or modify too late, we will charge you for the first night of your stay.
  • If you do not show up at all, we will charge you for the full cost of your stay.
  • If you do not have a credit card, you must pay the full amount by one of the other possible means of payment. However, your full payment does not affect the cancellation conditions.

for non-cancellable(=non-refundable) reservations:

  • You are required to pay for your stay during the reservation process.
  • Your reservation is final. It cannot be cancelled or modified.
  • Reimbursement is not possible.

C H E C K - I N    P R O C E D U R E

  • Attention: Low-emission zone Ghent from 01.01.20
  • prior, mandatory registration on www.lez2020.gent for all cars with a foreign (except Dutch) license plate under penalty of € 150 fine through an automatic camera system. The hotel disclaims any responsibility.

  • We are doing our best to have your room ready ASAP and most likely by 15:00 hrs. In case of an early arrival usually any reserved parking spaces are likely to be available; possible, but not certainly, also your room.
  • You must check-in before 23:00 hrs (before 20:00 hrs in "Corona -Times"), unless you have contacted us for a special arrangement.
  • When you have reserved a parking space, please check-in BEFORE parking.
  • Check-out is possible from 07:30 hrs on weekdays and from 08:00 hrs on holidays and during the weekend.

Payment methods

 Accepted credit cards

 Direct payment provided by Saferpay

Internet Wireless internet, Free internet, Free WIFI
Food & drinks Restaurant, Bar, Breakfast buffet, Packed Lunches, Free breakfast buffet
Services Luggage storage, Fax/photocopying, Express checkin/checkout, Safe, Bike rental, Dry cleaning service, Laundry service, Shoe polishing service
General Newspapers, Non-smoking rooms, Facilities for disabled guests, Elevator, Garden, Terrace, City centre, Near Exibitioncentre, Near Highway, Near train station, University, Bus stop nearby